Policies

RETURNS & EXCHANGES

Spirit-wear: I ordered the wrong size. Do you do exchanges?

We do not do exchanges, as each order is custom. Please refer to the size chart and item descriptions listed for each item. If you're still unsure, we recommend going a size up (especially for growing kids!)

Retail: I ordered the wrong size. Do you do exchanges?

If you purchased an item from one of our retail stores and would like to return an item within 30 days please bring in the receipt for the unworn, unwashed, and tagged items(s).

I received my child's apparel a month ago and a *sleeve* is starting to unravel. Can you replace it?

We are only responsible for the customized area of the garment (anything printed/heat pressed/embroidered). If you notice a manufacturers issue within a week of receiving your order and it is something we overlooked, let us know. We are not responsible for any issues that arrive after that or general wear and tear.

 

"BRING YOUR OWN" APPAREL

I brought in a shirt I bought to be embroidered, and I noticed that it has a snag. Can you replace it?

Because you have elected to bring your own apparel for Evil Lizard to decorate, we are only responsible for the customized area of the garment and are not responsible for any snags, rips, wear and tear, or anything regarding a manufacturer issue. We can work with you to the best of our ability to find an adequate replacement, however our options are limited and it is up to the customer to cover the cost of a replacement. For every bring your own order, we require the customer to sign a waiver acknowledging this before we begin production.